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Conversational AI vs. generative AI: What's the difference?
As AI continues to evolve, understanding the differences and collaborative potential of conversational AI and generative AI is vital to their role in shaping the digital landscape.
An explanation of SAP ERP
SAP is an ERP software provider, unifying business areas, such as finance, accounting and HR, into one system.
9 best Twitter alternatives
Since Elon Musk acquired Twitter, people are turning to alternatives -- such as Mastodon and WT.Social -- for business connections, news and industry information.
Hardware vs. software explained
If you can touch it, it's hardware. If it's an application you can't touch, it's software.
Browse Definitions By Topic
In-Depth Guides
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What is public cloud? A definition and in-depth guide
A public cloud is a third-party managed platform that uses the standard cloud computing model to make resources, applications and services available on demand to remote users around the world.
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A state-by-state guide to AI laws in the U.S.
In lieu of federal regulation, U.S. states are proposing and enacting AI laws of their own. This up-to-date breakdown by state can help the C-suite keep tabs on developments.
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What is Microsoft Copilot? In-depth guide to versions and uses
Microsoft Copilot is an artificial intelligence (AI)-powered chat service that integrates with many other Microsoft applications and services to support user efficiency and productivity.
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What is threat detection and response (TDR)? Complete guide
Threat detection and response (TDR) is the process of recognizing potential cyberthreats and reacting to them before harm can be done to an organization.
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ESG strategy and management: A guide for businesses
ESG initiatives can help boost business success. This guide takes an in-depth look at creating and managing an ESG strategy to benefit a company and its various stakeholders.
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The ultimate guide to contact center modernization
Advanced technologies, omnichannel support, agent performance, data security and ROI are keys to modernizing contact centers, but AI integration and customer personalization dominate.
New & Updated Definitions
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What is SMS (Short Message Service)?
SMS (Short Message Service), commonly referred to as 'text messaging,' is a service for sending short messages of up to 160 characters (224 character limit if using a 5-bit mode) to mobile devices, including cellular phones, smartphones and tablets. See More.
- What is a support vector machine (SVM)?
- What is a convolutional neural network (CNN)?
- What is IPsec (Internet Protocol Security)?
- What is Extensible Authentication Protocol (EAP)?
- What is web application (web apps) and its benefits?
- 3-2-1 backup strategy explained: Is it effective?
- What is a framework?
- What is endpoint detection and response (EDR)?
Tech News
AWS to offer native VMware service with license portability
AWS and Broadcom partner again to offer a new, native service within Amazon Virtual Private Cloud using existing VMware Cloud Foundation licenses.
KLAS: Security consulting firms step up as threats rise
Clients of several top security consulting firms reported high satisfaction rates amid an uptick in cyberthreats across the healthcare sector.
Top 5 Medicare Advantage payers by footprint in 2025
The five Medicare Advantage payers with the largest footprint in 2025 made their case to beneficiaries by positioning themselves on affordability, ...
Researchers: AI could polarize jobs, reshape future of work
AI is driving an economic transformation that might be one of the biggest ever seen, a new National Academies study warns.