Tag Archives: OBIEE caching

Answers request causes BI server to crash

I found an interesting bug in metalink. I wish there were more specifics as to how complex the report was. I just had a similar Assertion error yesterday which I tried to solve by increasing STACK size. However, it seems as it’s possible to crash BI server with longer reports.

When a custom report is executed on Windows the following error is received: –

State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 46036] Internal Assertion: Condition FALSE, file .\NQThreads\SUGThread.cpp, line 515. (HY000)

However, on Linux the OBI Server crashes with this typical Stack Trace from the Core file generated: –

0 0xb427f9b2 in samem_details_800::ThreadAllocator<0>::Allocate
(this=0x86fcd00, Index=2) at threadallocator.cpp:443
443 { (gdb) bt
#0 0xb427f9b2 in samem_details_800::ThreadAllocator<0>::Allocate
(this=0x86fcd00, Index=2) at threadallocator.cpp:443 @ #1 0xb42784df in samem_details_800::ThreadAllocator<0>::allocate
(this=0x86fcd00, nBytes=20, nIndex=2,
pFile=0xb4a171dc “thirdpartysource/STLport-4.5/src/nqnodealloc.cpp”,
nLine=10) at threadallocator.cpp:966
#2 0xb4286098 in samem_details_800::Manager::Allocate (this=0xb429cac0, @ Bytes=20,
pFile=0xb4a171dc “thirdpartysource/STLport-4.5/src/nqnodealloc.cpp”,
nLine=10) at manager.cpp:469
#3 0xb4283dae in samem_800_allocate_dbg (Bytes=20, pFile=0xb4a171dc @ “thirdpartysource/STLport-4.5/src/nqnodealloc.cpp”, nLine=10)
at memoryallocator.cpp:160
#4 0xb49fbfb8 in NQNodeAlloc::allocate (__n=20) at @ thirdpartysource/STLport-4.5/src/nqnodealloc.cpp:10
#5 0xb721a1f3 in _SASSTL::allocator<_SASSTL::_Rb_tree_node
>::allocate (this=0x87f7bac, __n=1)
at thirdparty/include/stlport/stl/_alloc.h:372
#6 0xb721a02e in
_SASSTL::allocator<_SASSTL::_Rb_tree_node > >::allocate @ (this=0x87f7bac, __n=1)
at thirdparty/include/stlport/stl/_alloc.h:514
#7 0xb72198c6 in _SASSTL::_Rb_tree, _SASSTL::less, @ _SASSTL::allocator >::_M_create_node (this=0x87f7bac, @ __x=@0xb0e23264)
at thirdparty/include/stlport/stl/_tree.h:243
#8 0xb673169d in _SASSTL::_Rb_tree, _SASSTL::less, @ _SASSTL::allocator >::_M_insert (this=0x87f7bac, __x_=0x0, @ __y_=0x8d895b8, __v=@0xb0e23264, __w_=0x0)
at thirdparty/include/stlport/stl/_tree.c:366
#9 0xb6730c6d in _SASSTL::_Rb_tree, _SASSTL::less, @ _SASSTL::allocator >::insert_unique (this=0x87f7bac, @ __v=@0xb0e23264)
at thirdparty/include/stlport/stl/_tree.c:412
#10 0xb6730499 in _SASSTL::set, _SASSTL::allocator >::insert @ (
this=0x87f7bac, __x=@0xb0e23264) at
#11 0xb672fe6b in RqNode::AddRqNodePtr (this=0x87f7b88, pRqNodePtr=0x8d999e8)
at server/Query/Optimizer/Request/Src/SQORRqNode.cpp:432
#12 0xb672e34e in SmartRqNodePtr (this=0x8d999e8, rhs=@0x8d995a0) at @ server/Query/Optimizer/Request/Src/SQORRqNode.cpp:55
#13 0xb66a7d17 in RqDerivedColumnReference (this=0x8d999b8, rhs=@0x8d99570, @ bNewIDs=false, bDeepCopy=true)
at server/Query/Optimizer/Request/Src/SQORRqExpr.cpp:1418
#14 0xb66a8898 in RqDerivedColumnReference::DeepCopy (this=0x8d99570, @ bNewIDs=false)
at server/Query/Optimizer/Request/Src/SQORRqExpr.cpp:1525
#15 0xb672e748 in RqNode (this=0x8d977b0, rhs=@0x8d97368, bNewIDs=false, @ bDeepCopy=true)
at server/Query/Optimizer/Request/Src/SQORRqNode.cpp:146
#16 0xb66a0d3c in RqExpr::RqExpr$base () at @ server/include/Query/Optimizer/Request/SQORRqNode.h:77
#17 0xb66d0f68 in RqExprCond::RqExprCond$base () at @ server/include/Query/Optimizer/Request/SQORRqList.h:33
#18 0xb66d6c58 in RqExprCondIsNull (this=0x8d977b0, rhs=@0x8d97368, @ bNewIDs=false, bDeepCopy=true)
at server/Query/Optimizer/Request/Src/SQORRqExprCond.cpp:1299
#19 0xb66d6e88 in RqExprCondIsNull::DeepCopy (this=0x8d97368, bNewIDs=false)
at server/Query/Optimizer/Request/Src/SQORRqExprCond.cpp:1342
#20 0xb672e748 in RqNode (this=0x8d8f878, rhs=@0x8d8f430, bNewIDs=false, @ bDeepCopy=true)
at server/Query/Optimizer/Request/Src/SQORRqNode.cpp:146
It appears that due to the complexity of the Expressions in the Answer Columns of the custom Report, the Expression Builder makes several recursive calls which eventually increases the Stack Size of the Thread until it reaches its maximum and it throws an Asertion Error.

On a Windows environment we have a check of the ‘LowStackCheck’ parameter which is not present in Linux and therefore it crashes the OBI Server giving a ‘sigsegv’ error.

Currently, there is no solution. The workaround is to re-design the report so that the Expressions are less complicated (e.g. Creating Measures that sum up at various combinations of Dimension Levels that allows the Users to avoid creating the complex Formulas in Answers and performs well)

This looks like a major change in the code is required to fix this type of behavior and therefore we will not be able to fix this until at least our 11.x release.

Data Not Getting Refreshed in Answers when Changed in Base Database. Cache problem.

Found something interesting about cache today.


Have a report in Answers.
For one of the values (Jan09 / Budget) the value is 10,000.
Value in database is updated to 600,000
Looking at the report in Answers, it still displays the amount for this value as 10,000.  This happens even after selecting ‘Refresh’ for the report.

If the user drills into Jan09, & so views each week of Jan09, then the value can be seen as 600,000. Drill back out to Jan09 & again it is displaying as 10,000 (the original value).

Turning off caching (in NQSConfig.INI with [ CACHE ] ENABLE =NO ) DOES fix the issue. However, this causes performance issues.
In fact, this is working as designed.

As per Answers guide, this is expected behavior:

“When executing an Oracle BI Interactive Dashboard or a request, Oracle BI uses temporary storage areas, called caches, to save frequently accessed or recently accessed results. Storing certain results in cache helps to improve Oracle BI performance. You can use the Refresh feature to make sure that your request bypasses saved information in the Oracle BI Presentation Services cache and is issued to the Oracle Business Intelligence Server for processing. NOTE: The Oracle BI Server maintains its own cache. This cache is separate from the Oracle BI Presentation Services cache.”

So, the ‘Refresh’ link only bypasses the OBI Presentation Services cache and the request is issued to the Oracle Business Intelligence Server for processing. It does not bypass OBI Server cache. If the BI Server cache is enabled the request hits the BI Server cache and you then see the old data.

It will not bypass the BI Server cache and will only satisfy your request (and fire the SQL to database) if there is no BI Server cached results.

The BI Server cache should be cleared to fix the issue.

OBIEE Caching

There’s an excellent article by John Minkjan about OBIEE caching. He covers most of the important functions of OBIEE caching in detail as well as providing valuable information in regards to the NQConfig.ini cache settings. This is probably the best OBIEE caching tutorial available publicly. It has helped me a lot when preparing documentation for deployment of a new project.