When running an Oracle Business Intelligence Enterprise Edition (OBIEE) Dashboard with multi-select prompts that contain many values, the values in the list are not consistently alpha-numerically sorted.
The initial retrieval in the multi-select dialog box shows the values alpha-numerically sorted. When the next set of values are retrieved, the values lose their sort order and are no longer alpha-numerically sorted.
This issue is described in the following known bugs:
Bug 8995183 – SORTING IN MULTISELECT PROMPT NOT WORKING AS EXPECTED
Bug 9787610, MULTISELECT PROMPT NOT SORTING PROPERLY WHEN CONTAINS MORE THAN 256 ITEMS
This issue is fixed in OBIEE 10.1.3.4.2.
If you are encountering this issue, you are urged to upgrade to version 10.1.3.4.2 to obtain the fix
for this bug and many other bugs.
For information on upgrading to this version, please see Note 1357872.1 How To Upgrade to
Oracle Business Intelligence Enterprise Edition (OBIEE) 10.1.3.4.2
If you are currently unable to upgrade to OBIEE 10.1.3.4.2, and require the fix in OBIEE 10.1.3.4.1, please do the following:
1. Open a Service Request (SR) with Oracle Support and request the password for
2. Follow instructions for installing the patch as described in patch readme.txt file.
Oracle Support recommends that you first test this patch on a development or test server.
Once you are satisfied that the patch corrects the issue, you may promote the patch to
your production environment.
NOTE: If you are using any web server other than IIS, you will need to recreate and redeploy the
Analytics.war file after installing the patch.
For detailed instructions on how to do this in an OC4J environment, please see:
Note 1075754.1 Create and Deploy A New BIEE 10.1.3.4/10.1.3.4.1 ANALYTICS.WAR File.
BUG:8995183 – SORTING IN MULTISELECT PROMPT NOT WORKING AS EXPECTED
BUG:9787610 – MULTISELECT PROMPT NOT SORTING PROPERLY WHEN CONTAINS MORE THAN 256 ITEMS
NOTE:1075754.1 – How To Create And Deploy A New OBIEE 10.1.3.4.X ‘analytics.war’ File (for OC4J)
PATCH:9787610 – MULTISELECT PROMPT NOT SORTING PROPERLY WHEN CONTAINS MORE THAN 256 ITEMS
Business Intelligence Suite Enterprise Edition – Version: 10.1.3.4.1  to 10.1.3.4.1  – Release: to 10g
Business Intelligence Server Enterprise Edition – Version: 10.1.3.4.1  to 10.1.3.4.1  [Release: 10g to 10g]
Business Intelligence Answers Option – Version: 10.1.3.4.1  to 10.1.3.4.1  [Release: 10g to 10g]
Information in this document applies to any platform.
This knowledge document is a replacement for 952833.1 which has been deleted.