Oracle Business Intelligence is not supported on this Windows version

When trying to install Oracle Business Intelligence Suite Enterprise Edition, v. 10.1.3.4.0 for Microsoft Windows in Windows XP and getting the following error message.

“Oracle Business Intelligence is not supported on this Windows version. Oracle Business Intelligence is only supported on Windows XP x86, Windows 2003 x86, Windows 2003 AMD64, Windows 2003 EM64T, Windows Vista x86, Windows Vista AMD64, Windows Vista EM64T, and Windows 2000 x86.”

Installer uses systeminfo.exe command to get information on the architecture of the machine. If this command will cause any error, then there is a need to check and fix that error first.

Run the following command and see if any errors. In our case we had the following error.

The command systeminfo.exe is run from command line.

***
C:>\windows\system32\systeminfo.exe

Error:-

Back with error for Network Card
Information???????..Error:Provider Load failures.

***********

Since installer use the same command to get information on the architecture of the machine. In this case because of the above error installer was not able to drive the machine detail and as a result installation failed.

The errors from the above command systeminfo.exe (if any) needs to be fixed first.  In our case after we fixed the Network Card issue, installation went fine.

3 thoughts on “Oracle Business Intelligence is not supported on this Windows version”

  1. I uninstalled OBIEE 10.1.3.4.1 and OBIA 7.9.6.1 and after that i did disk cleanup from Start->Accessories->System Tools-> Disk Cleanup.
    And after that when i tried to Install OBIEE 10.1.3.4.1 i got the following error.

    Oracle Business Intelligence is not supported on this Windows version. Oracle Business Intelligence is only supported on Windows XP x86, Windows 2003 x86, Windows 2003 AMD64, Windows 2003 EM64T, Windows Vista x86, Windows Vista AMD64, Windows Vista EM64T, and Windows 2000 x86.

    In Rum-> CMD when type Systeminfo i get the following error.

    Loading Network Card Information…
    ERROR: Provider Load Failure.

    Can you please let me know how to fix this.

    Thanks a lot!!!

  2. LABDUL,

    You haven’t specified which Windows version you’ve used (whether it was 32-bit or 64-bit). I think you should try to update drivers for your LAN card. Maybe there’s something wrong with its interface or there’s an interruption conflict.

    Hardware is cheap – try to replicate it on another machine.

    Good luck

    Andriy

  3. I am trying to install OBIEE 10.1.3.4.1 i got the following error.

    Oracle Business Intelligence is not supported on this Windows version. Oracle Business Intelligence is only supported on Windows XP x86, Windows 2003 x86, Windows 2003 AMD64, Windows 2003 EM64T, Windows Vista x86, Windows Vista AMD64, Windows Vista EM64T, and Windows 2000 x86.

    I am using Windows 7 operating system.

    In Rum-> CMD when type Systeminfo i got no error.

    Can you please let me know how to fix this.

    Thanks a lot!!!

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